Shipping

Important info
All orders are dispatched from head office within 3 business days, subject to payment clearance. Once your order has been sent you will receive an email with tracking details for the shipment. The estimated times of delivery below are used as a guideline and unfortunately not guaranteed.  Please note, we do not hold responsibility for lost, stolen or damaged packages.

Costs
Australia domestic: $15 flat rate for Australia Post express shipping with tracking. 
International: $20 flat rate for Australia Post international standard with tracking.

Shipping time frames 
Australia domestic: metro zones are 2-3 business days, rural zones are 4-6 business days. 
International: 10 - 15 business days.
Australia domestic: all deliveries require contact details and a daytime address.  If you are not home when the delivery is made, Australia Post will leave your shipment at the closest Australia Post Office for collection. In the event your parcel is not collected within 7 business days the parcel will be returned to us and re-delivery will be a further cost to the recipient.
International: duties and taxes are the responsibility of the recipient. As each country has different rules and regulations please contact the custom service team where you reside for further information and clarification. 

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